Hook Swim School Policies

Our Do's and Don'ts; for all things related to a happy, healthy visit to Hook Swim School.

Hygiene Rules

  • No outdoor shoes are to be worn on the poolside/changing rooms
  • Toilet & shower prior to entering the pool.
  • Swimming hats must be worn
  • Ensure toddlers who are not toilet trained wear tight fitting swim nappies and a tight fitting swimsuit over the swim nappy.
  • Under no circumstances should regular nappies be worn while swimming.
  • Do not use the pool if you have had diarrhoea in the last two (2) weeks.
baby swimming

Make Up Policy

 

We understand that sometimes your child may need to miss a lesson due to illness.  If this happens you may qualify for a makeup lesson.  

To qualify for a makeup lesson:

  • You must have notified us before your child’s lesson time via customer portal telling us that your child will not be attending.
  • Makeup lessons must be completed during the term that the missed lesson occurred in
  • Makeup lessons cannot be exchanged for cash refunds or credits towards next term fees
  • If you do not notify us that a lesson or makeup lesson was not going to be attended you will forfeit the lesson


We will do our best to find a suitable and convenient spot for your child’s make up lesson.

 
Swimming lessons at Hook Swim School

Payments

 

Classes are paid in advance for a whole 10 weeks of term.

Your place is secured once the full payment has been received. 

Payment made by GoCardless (Direct Debit). 

Enrolments are taken at any time throughout the term and term fees are pro-rated.

kids jumping into pool

Swimming Classes

 

Registration for classes now open. 
Signup now to avoid disappointment.

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